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I placed an order in January 22, in order for it to arrive by February 14th. This company dropped the ball and did not include my unit number on the shipping label, caused USPS to send the item back to their warehouse. I have yet to receive an apology, credit to my account or anything. Instead of quickly resolving the issue and sending a replacement out quickly, I may not get a replacement until a month over the date that I ordered for ONE item! Ordered online through some search ads. The product looked nice, although the webpage could be a bit more sophisticated. Figuring out the design elements was not trivial.